Consumer inquiries & disputes
If a background report from Enzio, A Matter of Fact® or Qualifying Profiles was used in a decision about you, you have rights under the Fair Credit Reporting Act. We’re here to help.
Request a copy of your file
You can ask for a copy of the information in your consumer file. To protect your privacy, we will verify your identity before releasing any information.
Dispute information in a report
If you believe something in your report is inaccurate or incomplete, contact us and tell us what you believe is wrong. We will reinvestigate as required by law and let you know the results.
How to reach us
Phone: (530) 346-6626
Fax: (530) 346-6620
Email: support@enz.io
ENZIO
P.O. Box 806
Lehi, UT 84043
Please do not email Social Security numbers or other sensitive information. Our team will explain how to submit identification securely.
Know your rights
Read A Summary of Your Rights Under the Fair Credit Reporting Act, published by the Consumer Financial Protection Bureau at ftc.gov